How can we help?
The answers people need most, at a glance.
Answers
I can’t sign in.
Use Log in: a passkey, Google, Apple or a code by email. Still stuck? Write to contact@layn.app.
My microphone isn’t heard.
Allow the microphone for Layn AI in your browser, then recite somewhere calm, close to the microphone.
Where is my progress?
In Journey and Memorisation. Sign in to keep it across devices: what you did as a guest moves into your account.
An answer looks wrong.
Use “Report an error” on its source, or write to contact@layn.app with the reference.
How do I cancel?
In Plans, then Cancel. Prices are in euros, taxes included.
How do I export or delete my data?
Profile, “Your data”: export everything, or delete your account and all your data. You confirm it yourself.
Still need us?
Write to contact@layn.app, or open Contact in the app’s settings.